Frequently Asked Questions

Popular Questions

• What services does Elevated Solutions Team LLC offer?

  We offer a wide range of services including HVAC installation, maintenance, and repair, as well as comprehensive plumbing services.

• What areas do you serve?

  We proudly serve the Dallas-Fort Worth Metroplex area, including Dallas, Fort Worth, Irving, Arlington, and everywhere in-between.

• Are you licensed and insured?

  Yes, Elevated Solutions Team LLC is fully licensed and insured. Our team is composed of certified and experienced professionals committed to delivering quality service.

Residential HVAC

• What types of HVAC systems can you service?

  We can service a variety of HVAC systems including central air conditioners, heat pumps, furnaces, and more.

• How often should my HVAC system be serviced?

  We recommend having your HVAC system serviced at least once a year to ensure it’s running efficiently.

• What are the signs that my HVAC system may need repairs?

  If you notice unusual noises, inconsistent temperatures, increased energy bills, or the system constantly running, it might be time to get your HVAC system checked.

• What types of HVAC systems can you service?

  We can service a variety of HVAC systems including central air conditioners, heat pumps, furnaces, and more.

Light Commercial and Commercial HVAC

• Do you offer HVAC services for commercial buildings?

  Yes, we provide HVAC services for both small and large commercial buildings.

• Can you service complex, large-scale HVAC systems?

  Absolutely. Our technicians have the training and experience to handle complex HVAC systems in commercial settings.

• What’s included in a typical commercial HVAC maintenance plan?

  Our maintenance plan includes regular inspections, cleaning, filter replacement, and early detection of potential issues to prevent major problems.

• Do you offer HVAC services for commercial buildings?

  Yes, we provide HVAC services for both small and large commercial buildings.

Plumbing Services

• What plumbing services do you provide?

  We offer a variety of plumbing services, including leak detection and repair, drain cleaning, pipe repair and replacement, and more.

• Do you offer emergency plumbing services?

  Yes, we understand that plumbing issues can occur at any time. We offer 24/7 emergency services to handle any plumbing crisis.

• How can I prevent clogged drains?

  Regular maintenance and avoiding pouring grease or disposing of large food particles in your sink can help prevent clogged drains.

Pricing and Payment

• Do you provide free estimates?

  Yes, we provide free estimates for our services. You can contact us to schedule an appointment.

• What payment methods do you accept?

  We accept all major credit cards, checks, and cash.

• Do you offer financing options?

  Yes, we offer flexible financing options. Please contact us to learn more about these options.

Scheduling and Availability

• How can I schedule a service?

  You can schedule a service by giving us a call or by filling out the online form on our website.

• How quickly can you respond to service requests?

  We strive to respond as quickly as possible. For emergencies, we offer 24/7 services.

• Can I schedule routine maintenance in advance?

  Yes, we encourage clients to schedule regular maintenance in advance to ensure your systems remain in optimal condition. You can set up a regular maintenance schedule that suits your needs and convenience.

Energy Efficiency

• How can I make my HVAC system more energy efficient?

  Regular maintenance, ensuring your home is properly insulated, and upgrading to a high-efficiency model are all ways to make your HVAC system more energy efficient.

• Can an energy-efficient HVAC system really save me money?

  Yes, energy-efficient HVAC systems can reduce energy costs by using less energy to operate, potentially saving you money on your utility bills.

• Do you install energy-efficient HVAC systems?

  Absolutely. We can install a range of energy-efficient HVAC systems. We can also provide advice on the best systems to meet your specific needs and objectives.

System Upgrades and Installation

• What common issues do you fix in HVAC and plumbing systems?

  We handle a wide range of issues such as leaks, clogs, system failures, reduced efficiency, system noises, and much more.

• Is there a warranty on your repair services?

  Yes, we offer a warranty on our repair services. The duration of the warranty may vary based on the specific service performed. Please contact us for more detailed information.

• Do you provide services on weekends and holidays?

  Yes, we provide services 7 days a week, including holidays, as we understand that HVAC and plumbing issues can happen at any time.

Customer Service and Satisfaction

• What do I do if I’m not satisfied with the service provided?

  We strive for 100% customer satisfaction. If you’re not satisfied with our service, please contact us immediately, and we will do everything we can to resolve the issue.

• How can I provide feedback about your service?

  We welcome and value your feedback. You can provide feedback via phone, email, or through our website’s contact form.

• What is your response time to customer queries and complaints?

  We aim to respond to all customer queries and complaints within 24 hours. Our dedicated customer service team is always ready to assist you.