Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through the Elevated Solutions Team website, including contact forms, project intake forms, bid or proposal inquiries, site-visit requests and other website features that allow visitors to provide information to EST.

This policy does not necessarily apply to information collected through separate contractual relationships, employment processes, vendor systems or third-party websites that maintain their own privacy practices.

2. Information We May Collect

The information we collect depends on how you interact with the website. Information you voluntarily provide may include:

• Name
• Company or organization
• Email address
• Telephone number
• Project name
• Project location
• Requested mechanical service or project type
• Bid, proposal or construction schedule information
• Project descriptions, scope information and site conditions
• Plans, specifications, addenda or other project documents, when uploads are enabled
• Other information you choose to provide to EST

Technical Information

When you visit the website, certain technical information may be collected automatically by the website, hosting environment, security tools or analytics technologies. This may include browser type, device type, operating system, approximate location derived from an IP address, referring pages, pages viewed, access times and other standard website activity information.

3. Project, Estimating & Bid Submissions

EST’s website is designed in part to support commercial mechanical project intake. Visitors may submit project information for purposes such as requesting a site visit, inviting EST to bid, requesting mechanical services or providing plans and specifications for review.

Information submitted through a project-intake form may be routed internally to EST personnel responsible for estimating, project review, operations, administration or customer communication.

Project documents may contain information supplied by owners, architects, engineers, general contractors, facility managers or other project participants. Visitors are responsible for ensuring they have authority to provide documents and information submitted through the website.

4. How We May Use Information

EST may use information collected through the website to:

• Respond to inquiries and project requests
• Review plans, specifications and project requirements
• Evaluate potential mechanical construction or service opportunities
• Prepare estimates, proposals or project communications
• Coordinate site visits, field reviews and meetings
• Communicate regarding bids, projects, services or procurement opportunities
• Operate, maintain and improve the website
• Protect the website from spam, abuse, fraud or security threats
• Maintain business and project records
• Comply with legal, contractual, regulatory or insurance requirements
• Protect the rights, property and safety of EST, our customers and others

5. Cookies, Analytics & Similar Technologies

The website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, maintain security and improve performance.

Depending on the services enabled on the website, analytics or third-party tools may collect technical information about website visits. These technologies may operate under the privacy policies of their respective providers.

You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Service Providers & Business Operations

EST may use third-party service providers to operate and support the website and our business. These providers may perform functions such as website hosting, form processing, email delivery, security, spam prevention, analytics, data storage, website maintenance or other technical services.

Information may be provided to service providers when reasonably necessary for them to perform services on EST’s behalf, subject to applicable contractual, technical or legal controls.

EST does not intend to sell personal information submitted through project-intake or contact forms for monetary consideration.

Legal or Required Disclosures

EST may disclose information when reasonably necessary to comply with applicable law, legal process, governmental requests, court orders, contractual obligations or to investigate and protect against fraud, misuse, security threats or other harmful activity.

7. Data Retention & Security

EST may retain information for as long as reasonably necessary to respond to inquiries, evaluate projects, maintain project and business records, satisfy contractual requirements, resolve disputes, comply with legal obligations and support legitimate business operations.

EST uses reasonable administrative, technical and organizational measures intended to protect information from unauthorized access, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage method can be guaranteed to be completely secure. Visitors should use appropriate care when transmitting information electronically.

8. Third-Party Websites & External Links

The EST website may include links to third-party websites or services, including professional networking platforms, mapping services, manufacturers, procurement resources and other external websites.

EST does not control the privacy practices or content of third-party websites. Visiting an external website is subject to that provider’s own terms and privacy policies.

9. Your Privacy Choices

You may contact EST to request reasonable assistance regarding personal information you previously submitted through the website, including requests to correct inaccurate information or inquire about its use or retention.

Depending on your location and applicable law, you may have additional rights concerning access, correction, deletion or other handling of personal information.

Requests may be subject to identity verification and any legal, contractual, record-retention or security obligations applicable to EST.

10. Privacy of Minors

The EST website is intended for commercial, institutional, governmental and professional audiences and is not directed to individuals under 18 years of age.

EST does not knowingly seek to collect personal information from individuals under 18 through its project-intake, estimating or business contact forms.

If EST becomes aware that personal information has been submitted by a minor in a manner inconsistent with this policy, EST may take reasonable steps to delete or otherwise appropriately handle that information.

11. Changes to This Privacy Policy

EST may update this Privacy Policy from time to time to reflect changes in website functionality, business practices, technology, service providers or legal requirements.

The date shown at the top of this page indicates when the Privacy Policy was most recently updated. Continued use of the website after an update is subject to the revised policy.